Want instant product feedback?

Email outreach is ineffective. Speak instantly with customers through in-app video conversations.

Trusted by

Smidge reduces the time you spend contacting customers and increases your response rates by 200x...

Custom messaging

No one likes talking to bots. Increase response rates with a direct, contextual message inviting a user to video-chat instantly.

User segmentation

Eliminate manual segmentation. Create groups based on user data specific to your research.

Direct dialling

Looking for a precise use-case? Track down individual users to speak with for specific feedback.

Live monitoring

It takes seconds to connect with an active user. You flag them and we’ll let you know when they are online.


The best feedback is visual. Get on the same page (or screen) with easy, visual screen sharing.

Audio-only calling

Give users the option to put their best face forward. Or not.

Call logs & dashboard

Stay organised and on top of every interaction with an at a glance, time-stamped log and dashboard

Call ratings

Pack some motivation into the process by shooting for 5 glowing stars from great conversations.

How it works

Get instant product feedback with in-app video conversations.

Stay in the loop

No spam, we promise.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.