Product Research

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Email outreach is ineffective. Speak instantly with customers through in-app video conversations.

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Turn weeks of user testing into a days work.

CASE STUDY WITH PRODUCT MANAGER, RICHARD FROM BUGHERD

THE PROBLEM:

Richard has a fantastic new design prototype for BugHerd’s user dashboard…

Before committing any dev time, he needs to conduct user testing to see if the prototype is a valid solution.

He manually scours the database and email lists, contacts relevant users and waits to lock-in video meetings.

Scheduling and booking users regularly takes two weeks. All for 10-20 brief conversations.

Instant user testing with Smidge.

HOW BUGHERD CONDUCTS USER TESTING WITHOUT THE HASSLE.

THE SOLUTION:

Richard defines the parameters of perfect users he’d like to speak with or uploads a predefined list.

Smidge will spin up a dashboard showing which users are online and using BugHerd right now.

Richard hits the call button.

In less than a minute he's conducting user-testing, face to face with the first person who answers.

Powerful. Instant. In-App.
Ready to speak with customers today? 

How it works

Instant product feedback and testing with in-app video software.

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